70% of carts are abandoned - Baymard 2023

Cart Abandonment Cost Calculator

Calculate exactly how much revenue cart abandonment is costing your store - and model the value of reducing friction at every checkout step.

Signup Drop-off Calculator

Enter your funnel metrics below

Total visitors who land on your signup page

%

Visitors who click 'sign up'

%

E.g. email entered

%

E.g. email verified

%

E.g. onboarding finished

$

Monthly subscription or revenue per user

months

How long customers stay on average

Visitors Who Start Signup

3,000

Completed Signups

1,008

Drop-offs

1,992

89.9% of visitors never complete signup

Overall Conversion Rate

10.1%

Visitors to completed signup

Monthly Revenue Lost

$97.6k

Annual Revenue Lost

$1.2M

Lifetime Revenue Lost

$1.8M

1,992 lost signups x $49/mo x 18 months

Revenue Per Recovered Signup

$882

LTV of each user you save from dropping off

Funnel Visualization

Visitors10,000 (100.0%)
Started Signup3,000 (30.0%)

-7,000 dropped

Step 1 Complete2,400 (24.0%)

-600 dropped

Step 2 Complete1,440 (14.4%)

-960 dropped

Signup Complete1,008 (10.1%)

-432 dropped

Fix your signup funnel

Tools like Amplitude, Mixpanel, and PostHog help you identify exactly where users drop off. Hotjar and FullStory let you watch session recordings to understand why.

AmplitudeMixpanelHotjarFullStoryPostHog
Digital Signet

Need help fixing your signup funnel?

Digital Signet builds conversion-optimized products and provides fractional CTO leadership. 20+ years shipping software.

This costs you ~$1,171,296/year

We'll identify the top 3 drivers and give you a 90-day mitigation plan.

Get a Free Exposure Teardown →

Or email Oliver directly → [email protected]

Cart Abandonment Rates by Category

CategoryAbandonment RateAvg Order ValueTop Abandonment Reason
Fashion & Apparel68%$85Shipping cost surprise
Electronics74%$320Price comparison browsing
Travel & Hospitality81%$450Complex multi-step checkout
Beauty & Cosmetics65%$55Forced account creation
Home & Garden72%$180Delivery time uncertainty
Food & Grocery57%$95Delivery slot availability

Sources: Baymard Institute 2023, Shopify Benchmarks, Salesforce Commerce Cloud Report.

Cart Abandonment - Frequently Asked Questions

What is the average e-commerce cart abandonment rate?

The global average cart abandonment rate is 70.19% according to Baymard Institute's research (2023), based on 44 studies. Mobile cart abandonment is even higher at 85.65%. This means for every 10 shoppers who add items to a cart, only 3 complete the purchase.

How much revenue is lost to cart abandonment globally?

Baymard Institute estimates $260 billion in lost revenue is recoverable through better checkout optimisation annually. The full amount lost to cart abandonment globally is estimated at over $4 trillion per year - though much of that represents browsing behaviour rather than genuine purchase intent.

Why do shoppers abandon their carts?

Top reasons for cart abandonment (Baymard 2023): extra costs too high like shipping/tax (48%), forced account creation (24%), delivery too slow (22%), don't trust site with credit card (18%), too long / complicated checkout process (17%), couldn't see total cost upfront (16%), website had errors / crashed (13%).

How do I calculate what reducing cart abandonment is worth?

Take your current monthly visitors, multiply by your add-to-cart rate, then by your completion rate to get orders. Every 1% improvement in checkout completion rate at 100K monthly visitors with a $60 average order value = roughly $60K additional monthly revenue. Cart abandonment email sequences alone recover an average 5-10% of abandoned carts.